Question 1

What is the difference between balayage and highlights?

Accepted Answer

Balayage is a hand-painted, freehand hair coloring technique that creates a soft, natural, graduated look with lower maintenance. Traditional highlights use foils from the root down, offering a more uniform, structured, and high-contrast brightness.

Question 2

How does hard water affect hair color in Columbus, Ohio?

Accepted Answer

Central Ohio hard water contains high levels of calcium and magnesium, which build up on the hair shaft. This mineral buildup causes hair color to fade prematurely, turn brassy, and limits moisture absorption, requiring professional clarifying and chelating treatments to fix.

Question 3

Why is scalp health important for hair growth?

Accepted Answer

A healthy scalp is the foundation for hair growth. Accumulation of sebum, product buildup, and oxidative stress can inflame hair follicles, leading to thinning or brittle hair. Advanced trichology-based scalp treatments detoxify the hair follicle to promote thick, sustainable growth.

Question 4

What hair extension method does PLEIJ use?

Accepted Answer

PLEIJ uses Natural Beaded Rows (NBR) hair extensions — the most natural, lightweight, and comfortable method available. NBR uses no glue or tape, providing fullness without damage. It is ideal for adding volume and length while maintaining hair health.

Question 5

Does PLEIJ offer services for men?

Accepted Answer

Yes, PLEIJ offers a full menu of mens services including haircuts, color, hair restoration, facials, LED light therapy, manicures, pedicures, waxing, massage, and recovery and performance enhancement treatments.

Question 6

What med spa treatments are available at PLEIJ?

Accepted Answer

PLEIJ offers Botox and wrinkle relaxers, dermal fillers and injectables, Skinvive, IV therapy, microneedling and skin needling, chemical peels, and HydroFacial treatments — all performed by licensed professionals in a luxury spa setting.

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